Office of Accountability
The Office of Accountability is an independent office within OPIC that addresses concerns, complaints or conflicts about environmental or social issues that may arise around OPIC-supported projects. The Office provides project-affected communities, project sponsors, and project workers an opportunity to have such concerns independently reviewed and addressed.
The Office offers two types of services: It can work with the parties to a conflict to help resolve it (available to both project-affected parties and OPIC clients). The Office can also conduct an investigation about how OPIC applied its relevant policies to the OPIC-supported project (available to project-affected parties, as well as OPIC’s Board and President). The Office is mandated to provide these services upon request in a manner that is accessible, fair, objective, and transparent. In providing its services, the Office complements OPIC’s mission as a financial institution that promotes environmentally and socially-sustainable development. See OPIC's corporate sustainability statement.
The Director of the Office of Accountability coordinates all Office services, updates its website, and manages its budget. To maintain the Office’s ability to provide services independently of OPIC’s financial operations, the Director reports directly to OPIC's President & CEO.