Steps and Milestones
Date
Remarks
1. Filing of request 14 Nov 05  
2. Acknowledge request 16 Nov 05  
3. Determine eligibility of request 9 Dec 05 Court case precludes acceptance
4. Preliminary investigation    
5. Problem-solving consultation    
6. Report to President & CEO    
7. Notify parties and make conclusions public    
8. Post-report monitoring